Frequently Asked Questions

The documentation is hosted on the KS platform and is assisted by a built-in AI assistant. You can also access the documentation on the License Policy page on this website.

Yes, use cases are available on the “Projects” page of the website, as well as on YouTube:

For company representatives

On the Home page, submit a request using the “Request a demo” button. We will arrange an online/offline meeting to discuss access options and potential cooperation.
f you would like to enroll your employees in training: go to the Training page, open the course description, and submit a request according to the instructions.

For Individual Users

On the Training page, in the “Self-study” section, you can submit a request to gain access to KS to get acquainted with the platform.

Limited access is granted for 1 month, during which you can explore KS using video tutorials and text documentation available within the platform.

Support from KS specialists is not provided.

For company representatives

On the Training page, open the course description and submit a request according to the instructions.

• Development of IT solutions based on the Knowledge Space (KS) platform – see the Products section for more details. 
• Architectural and engineering support for KS-based system implementation projects.
• Technical support for IT solutions built on the KS platform
• Training on how to use KS – see the Training" section for more details.

• Integrated planning
• Demand forecasting
• Sales and operations planning
• Business planning and budgeting
• Large-scale project and portfolio management
• Enterprise architecture
• Creation of digital twins of business processes
• Strategic modeling and KPIs
• Simulator development
• Management portal development

• High speed of IT solution development
• Transparent methodology
• Comprehensive functionality and ecosystem approach
• Flexibility and adaptability
• Reduced dependency on programmers
• Ability to independently develop solutions after training
• Unique technological advantages

A non-exclusive right to use the platform is provided under the following options:

• One-time payment (unlimited term)
• Subscription (valid for the subscription period)

• User license (access to applications without development rights)
• Developer/Administrator license (rights for development and maintenance)

Yes, there is. This type of license is more affordable than the standard user license.

All the necessary information is available on the Licensing Policy page. If you have any questions, please contact us via the feedback form on the Home page or by email at info@im.systems.

The minimum subscription term is 1 year, with conditions specified in the contract.

Resolution of malfunctions, failures, and errors in KS components that are not related to improper use, external infrastructure, etc.

12 months from the date the platform is first used by the end user, unless otherwise specified in the contract.

Submit a request via the KS Telegram channel chatbot.

• Warranty support (free of charge).
• aid technical support (included in the subscription or purchased separately).

• Request intake and registration;
• Consultations on infrastructure, administration, integration, and functionality;
• Incident resolution, platform updates, and recommendations.

• Cloud platforms 
• Customer/Partner servers
• Access to KS demo environments

Backend:

• x64 CPU, 16 cores (2014+), 32 GB RAM, 80 GB storage

• OS: Ubuntu 16.04/20.04, Debian 4+, RHEL/CentOS 7+, Windows Server 2016/2019, Red Hat (UBI), Astra Linux

• DBMS: PostgreSQL 13+

• Optional: Docker, Docker Compose on Alpine Linux

Frontend:

• PC with 2 cores, 4 GB RAM

• Supported browsers: MS Edge 87+, Safari 12.1.2+, Chrome 87+, Yandex Browser 22+

Yes, provided the necessary infrastructure is available. Deployment options with or without containers are supported (Docker, Kubernetes, OpenShift).

Ubuntu, Debian, RHEL/Centos, Windows Server, Red Hat (UBI), Astra Linux.

Any OS that supports the listed browsers (see above).

Yes. The following courses are available: Basic, Advanced, Expert, Engineering, and Database Integration.

Descriptions of KS courses are available on the Training page.

Theoretical materials for the Basic, Advanced, and Expert modeling courses are publicly available in the format of video lessons.

You can access them via the course descriptions on the Training page or through KS official video platforms: YouTube-channel, Rutube-channel, VK Video.

For company representatives
On the Training page open the course description and submit a request according to the instructions.

For individual users

Click the "Request Access" button in the cross-cutting buttons section on the right, you can submit a request to gain access to KS for exploring the platform.

Limited access is granted for 1 month, during which you can work with KS using video lessons and text documentation available within the platform.

Support from KS specialists is not provided.

Certification levels correspond to KS training courses.

Certification is available at the following levels: Basic, Advanced, Expert, Engineer, Architect, Database Integration.

Course descriptions are available on the Training page.

A personalised certificate is issued to users who successfully complete the course and certification.

Send a request to info@im.systems, including your full name, position, contact details, and the purpose of the partnership.

Through interface button access control mechanisms and conditional formatting.

• Registered user (view-only)
• Standard user (project creation and editing)
• Administrator (extended permissions)
• Additional roles: role management, backup management, event log access

Permissions are configured through user roles and project-level access management. For more details, refer to the no-code developer guide.

Full access to the project, except for deleting other users’ projects and accessing projects without permission.

This is handled by a system administrator or DevOps engineer through infrastructure monitoring.

Use the “Reset password” function or contact kshelp@im.systems, specifying your stand and contact details.

Contact kshelp@im.systems with a request to restore access, specifying your environment and contact details.

• Database integration (integration tables)
• API-based integration
• Integration via data bus

Supported databases: PostgreSQL, Microsoft SQL Server, MySQL

Integration with unstructured storage is not supported

The KS platform supports connectors for PostgreSQL, Microsoft SQL Server, and MySQL.

A proprietary business process engine is used

draw.io libraries are used

Yes, a connector can be packaged as a microservice and launched from KS.

All Chromium-based browsers: MS Edge 87+, Apple Safari 12.1.2+, Google Chrome 87+, Yandex Browser 22+.

Performance may be affected by data volume, number of periods, datasets, and formulas. For optimisation, it is recommended to:

• Move part of the calculations to database procedures
• Split the model into several interacting models
• For more details, refer to the no-code developer guide.

Use backup tools: create a backup of the required model, then restore it in another project.

bjects belong to the project metamodel and can be used across different models. Deleting an object from one model does not remove it from others.

Restoration is performed via full project backup.